Data Protection Policy

Bingopluz Privacy Policy — Our commitment to protecting your data with full transparency

Bingopluz believes your data belongs to you. Everything we collect, why we collect it, and how we store it is clearly explained on this page.

Last Updated: 1 July 2026

This Privacy Policy bingopluz.bet Applies to both the website and mobile app. By using the platform, you agree to this policy. If you have any questions, Help Center Contact us.

Section 01

What information do we collect?

Bingopluz only collects the information genuinely needed to provide its services. We don't ask for unnecessary data — and we don't keep it either.

Identity InformationFull name, date of birth, National ID number (for KYC)
Contact InformationMobile number, email address
Financial InformationPayment methods, transaction history (amounts, dates)
Location dataApproximate location (derived from IP address), country
Usage dataLogin times, gaming history, click patterns
Device informationDevice type, operating system, browser

We Never We do not store your full bank account number, the middle digits of your card, or your bKash/Nagad PIN. Payment details are sent directly to the relevant payment provider's encrypted system.

If anyone claiming to be from bingopluz's support team ever asks for your password, OTP, or PIN, it is not bingopluz — it is a scammer. Ignore such requests and report them to us immediately.

Section 02

Why and how is your information used?

Bingopluz uses your information only for specific, clearly defined purposes. Your data is never used for any undisclosed or unauthorized activity.

Data TypePurpose of useLegal Basis
Identity & ContactAccount Creation & VerificationContract Performance
Financial TransactionsDeposit & withdrawal processingContract Performance
KYC DocumentsAge & Identity VerificationLegal Obligation
Usage PatternsService improvement & personalized experienceLegitimate Interest
Transaction HistoryFraud prevention and record-keepingLegal Obligation
Email / NumberSupport & important notificationsContract Performance

Bingopluz may use your data to offer personalized game recommendations or promotions. You can opt out of this feature at any time.

Section 03

Sharing Information with Third Parties

Bingopluz Your Personal Data Never Sold. However, limited information may be shared with trusted partners solely for the purpose of operating our services.

  • Payment providers (bKash, Nagad, Rocket): Only the minimum information necessary to process transactions.
  • Game providers (NetEnt, Microgaming, etc.): Minimum data required to enable gameplay — typically an encrypted ID.
  • Cybersecurity Auditor: For annual security audits only — no personal data included.
  • Law enforcement agencies: Only when required by a court order or legal obligation.

Every third-party partner is required to comply with bingopluz's strict confidentiality agreements. They may not use your data for their own purposes.

bingopluz never sells or transfers your data to advertisers or data brokers. This is a core principle we stand by.

Section 04

How Is Your Data Kept Secure?

Bingopluz follows the highest industry standards to protect your data — not just a single layer of security, but multiple layers working together.

256-bit AES EncryptionApplied to all stored data
TLS 1.3 SSL ConnectionEnd-to-end transmission security
Two-Factor Authentication (2FA)Additional account security
Real-Time MonitoringDetection of suspicious activity
Annual penetration testingBy third-party audit firms
Secure Data CentersISO 27001 certified infrastructure

At bingopluz, your payment details are communicated to the payment provider in tokenized form — full card or mobile banking account details are never stored on our servers. In the event of a data breach, affected users will be notified within 72 hours.

Section 05

Cookies & tracking technologies

Bingopluz uses cookies and similar technologies on its website and app to enhance your experience — not to track you.

  • Essential Cookies: Keeping login sessions active and verifying security. These cannot be disabled.
  • Functional Cookies: Remembering your language, theme, and preferences.
  • Analytics cookies: Understanding which pages are used most — to help us improve our services.

You can manage optional cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Bingopluz does not use third-party cross-site tracking cookies. All analytics are handled entirely in-house.

Section 06

Your data rights

You have clear rights over your personal data on bingopluz. To exercise any of these rights, simply contact our support team.

Right to Access

If you'd like to know what data we hold about you, a copy will be sent upon request.

Right to Rectification

You may request correction of any inaccurate information.

Right to Erasure

Request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You can restrict how your data is used in certain circumstances.

Data portability

The ability to export your data in a machine-readable format.

Right to object

You can object to your data being used for specific purposes.

Upon receiving a rights request Within 30 days bingopluz will respond. For complex cases, this may take up to 60 days, and you will be informed of the reason.

Section 07

How long is data retained?

Bingopluz does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data TypeRetention PeriodReason
Account InformationUp to 5 years after account closureLegal Obligation
Transaction Records7 YearsFinancial regulatory requirements
KYC Documents5 years after the end of relationshipAML/KYC Regulations
Gaming history3 YearsDispute Resolution
Cookie DataUp to 1 yearFunctionality
Support Conversations2 YearsService Improvement

Upon expiry, data is securely deleted or fully anonymized.

Section 08

Protection of Minors' Data

Bingopluz is strictly for users aged 18 and above. We never knowingly collect personal information from minors.

If a minor has registered by mistake or by providing false information, the parent or the individual themselves may notify us and Immediately The account will be closed and all associated data will be deleted.

If parents suspect their child is using bingopluz, please Help Center Contact us immediately.

Section 09

Privacy Policy Updates

This Privacy Policy may be updated to reflect changes in regulations, technology, or our services. We will remain fully transparent with every update.

  • For significant changes, notification will be sent to your registered email At least 7 days in advance will be notified.
  • A notice will be posted at the top of the site.
  • The "Last Updated" date is always displayed at the top of this page.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you do not agree to the updated policy, you may request account closure. Any outstanding balance will be refunded.

Section 10

Data protection contact

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection team directly.

Emailprivacy@bingopluz.bet
Live chat24/7 Bangla Support

We will respond within 30 days of receiving your request. For urgent matters, live chat is the fastest option.

Why is your data safe with bingopluz?


Protection at every level — proven, recognized, and ongoing

Your data is never sold — not ever

Bingopluz has never sold your data to any advertising company, data broker, or third party — and never will.

Full Transparency in Bangla

No fine print buried in English like other sites. bingopluz's privacy policy is fully in Bangla — so you can understand it and make informed decisions.

ISO 27001 certified infrastructure

Our data centers operate in compliance with international information security standards. Annual audit reports are publicly available.

You're in Control

View, correct, or delete your data — it's all within your control, whenever you want. We won't stand in your way.

No spam, no unsolicited calls

Your number is never shared with telemarketers. The option to opt out of notifications is always available.

Breach Notification Policy

In the event of a data breach, affected users will be notified within 72 hours — nothing will be concealed.

Privacy FAQs


After logging into the bingopluz app or website, go to "My Account" or the profile section. Under the "Betting History" or "Transaction History" tab, you can filter by date to view the full details of all past bets and transactions — including bet amounts, outcomes, dates, and times. Up to 3 years of history is directly accessible. For records older than that, contact support via live chat — bingopluz retains transaction records for up to 7 years, so older data can still be retrieved.

Absolutely not — when you pay via bKash, Nagad, or Rocket, your mobile banking PIN and account details are never sent directly to bingopluz's servers. Payments are processed through a tokenized system, meaning bingopluz only sees whether the transaction was successful, the amount, and a reference ID. Only the last four digits of your mobile number are stored — the rest is masked. All data is secured with 256-bit AES encryption and stored in ISO 27001-certified data centers. Your financial information is completely safe.

Play with peace of mind — your data is safe with us

Register for free on bingopluz and enjoy a gaming experience backed by industry-leading security.

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